Disclaimer
Last updated: 20 April 2026
1. Service Provider
CrownCharter is operated by Energia Discretionary Trust (ABN 50 240 682 904). We provide professional chauffeur and vehicle hire services in Sydney, Australia.
2. General Information
The information provided on the CrownCharter website is for general informational purposes only. While we endeavour to keep pricing, availability, and service information accurate and up to date, we make no representations or warranties of any kind about the completeness, accuracy, or suitability of the information provided.
3. Vehicle Availability
All bookings are subject to vehicle availability. While we make every effort to fulfil confirmed bookings, we reserve the right to substitute an equivalent or superior vehicle class where necessary. In the rare event we are unable to fulfil a booking, we will contact you as soon as possible and issue a full refund.
4. Journey Times
Estimated journey times provided on this website are indicative only and based on typical traffic conditions. CrownCharter is not liable for delays caused by traffic, road closures, weather events, or other circumstances beyond our control.
Passengers are responsible for allowing adequate time for their journey, particularly when travelling to the airport for a flight.
5. Pricing Information
Prices displayed on the website are accurate at the time of display. All bookings are confirmed at the price shown at the time of payment. CrownCharter reserves the right to update pricing at any time without prior notice, but confirmed bookings will not be subject to price changes after payment is made.
6. Limitation of Liability
To the maximum extent permitted by applicable law, Energia Discretionary Trust, its trustees, officers, and employees shall not be liable for any loss or damage — whether direct, indirect, incidental, or consequential — arising from:
- Journey delays due to traffic, weather, or other external factors
- Missed flights or other appointments due to circumstances outside our control
- Errors or omissions in the booking caused by information provided by the customer
- Technical errors, downtime, or interruptions to our booking service
7. External Links
Our website may contain links to external websites. These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them.
8. Contact
If you have questions about this Disclaimer, please contact us via the Contact Us page.
Energia Discretionary Trust — ABN 50 240 682 904